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Brocéliande Tourist Office On the road to the Destination d'Excellence label!

The quality of our services, the sustainable and balanced management of tourism and the development of our employees are the DNA of our tourist office!

Our commitments

For more than 10 years, the Tourist Office has been committed to carrying out its missions with expertise and added value to meet the expectations of its public, whether they are visiting the area from near or far, or working for local professionals. Since 2024, sharing the same vision, the teams and elected members of the Board of Directors have been working towards the “Destination of Excellence” label. “This label, a government mark, aims to enhance quality throughout the tourism sector, and to raise standards in terms of eco-responsibility.”This choice reflects our ambition to promote tourism that is authentic, respectful of the environment and meaningful for our region. Through this initiative, we are committed to enhancing the experience of our visitors, contributing to local development, and promoting the know-how of professionals with a team of high-performance, recognised experts!

A quality welcome:

Provide you with an accessible and comfortable reception area
An attentive and available reception staffed by holiday advisors who speak two foreign languages.
Personalise your information and provide precise, informed advice
Answering your letters, emails and telephone calls all year round
Measure your satisfaction and respond to your complaints
Provide you with a free WIFI area
Ongoing training for our teams
Accessibility for all

Responsible promotion:

Limit the distribution of paper editions
Access to the website in three languages
Making information available digitally: social networks, digital terminals, broadcast screens, etc.

A qualified offer:

Making it easier for you to do business
Guarantee reliable, up-to-date information on the local tourist offer
Presenting the full range of qualified services available at your destination for all types of clientele

Protecting the environment :

Raising awareness of sensitive natural areas
Communicate soft mobility solutions
Promote short circuits and seasonal produce
Follow our eco-gesture charter

Involvement in the local economy:

Promoting producers, craftspeople and artists
Support for local cultural initiatives
Involvement in local life

Stronger partnerships

In addition to these commitments, the Tourist Office works in partnership with all public and private players to strengthen cooperation and ensure a cohesive range of services in :

Developing facilities
Project development
A sense of hospitality
Improving customer service
Flow management

On the Brocéliande Communauté territory, Les Jardins de Brocéliande have already been involved in this labelling process since 2011, via the “Qualité Tourisme” label, which will be replaced by “Destination d’Excellence”. Would you like more information about this label? Visit theAtout France website.

CONTACT & INFO Brocéliande Tourist Office 1 place du Roi Saint-Judicaël – 35380 Paimpont Tel.: 02 99 07 84 23 E-mail: contact@tourisme-broceliande.com